Dear HR Manager,
I am writing to apply for the job currently being advertised on job search websites. I have obtained my B.A in Linguistics and Communication from Osun state University in 2015, and have completed my NYSC programme in November 2016. I am a certified Customer Service Professional via Chartered Institute of Customer Relationship Management. I believe the knowledge I have acquired through my course work and the skills I picked up make me an ideal candidate for this opportunity.
I am interested in this position as it appeals to my passion for working with customers by dealing directly with them via telephone, electronically, or face to face. I also have the ability to record details and respond promptly to customer inquiries, handle and resolve customer complaints, manage customer’s accounts, keep records of customer interactions and transactions. In addition, I can communicate and coordinate with internal departments in the organization and also manage administration. I am confident that my passion and enthusiasm for customer care field will prove valuable to your organization.
I look forward to an interview or meeting with you, where we can have detailed discussion for the position and will be grateful if my application reaches your favorable consideration.
Olayemi Victoria Ojelabi